Snap-ins

Add-on modules for DevRev, called snap-ins, are available on the Marketplace.

Snap-ins are of the following types:

• Integrations let you connect DevRev with existing systems such as Slack and Jira.
• Automations perform tasks within DevRev based on events, like responding to customer conversations and linking tickets and issues.
• Imports help you bring data from external sources to DevRev and keep them in sync.

While numerous snap-ins are available and more are in development, you can create your own using DevRev APIs.

info

Snap-ins for DevRev are available on the marketplace.

	Automate	Integrate	Import
Support	Auto-reply Auto-routing Bulk ticket uploader Convergence CSAT on conversation CSAT on ticket Sentiment evaluator Slash commands Smart import KBs	Calendly Email Gmail for conversations Google Calendar SendGrid Slack WhatsApp	Hubspot Salesforce Zendesk ZoomInfo
	Automate	Integrate	Import
Build	Convergence	GitHub	Jira Linear