Install PLuG widget on your website
Let’s get you started with installing PLuG on your website. By the end of this section, you will have a PLuG widget that looks like this.
To get the PLuG widget to appear on your website and web app, copy and paste the snippet below on every page where you want the widget to appear for website visitors.
Make sure to replace the app ID with your app ID which identifies your PLuG widget. You can access your app ID from your DevRev account by following these steps.
- In DevRev, go to Settings > Support > PLuG Settings through the settings icon in the top-left corner.
- Click Enable PLuG Widget if it isn't already enabled.
- Copy your Unique App ID from the Configuration tab.
Setup for HTML
Setup for React
You should now have PLuG widget installed on your website. Facing some issues? Reach out to us through our own PLuG widget from the bottom right of your screen.
Once the widget is installed on your website, every user who visits your website is considered an anonymous user. Anonymous users are the users that come to your site and haven't yet logged in or shared any information.
We understand the importance of making your engagement more personalized and contextual with your customers. Learn how to identify your customers and update their information.