Build best practices

Configure the DevRev app

Install Linear and Jira import snap-ins to migrate and sync all your data to DevRev.
Integrate with GitHub to connect events to your issues, automatically track your work, import issues, and notify reviewers regarding stale PRs.
Onboard your team on DevRev by inviting users, adding them to groups, and providing users appropriate authorization to perform specific actions.
Update your customer details on DevRev for effective customer management.
Customize PLuG to reflect your brand identity.
Install Slash commands to access specific actions quickly and use DevRev's Turing AI to perform the functions.
Install Converge support and build snap-in to ensure that customer conversations, support tickets, product enhancements, and development issues are always in sync.

Create issues for your developers to work on.
Capture significant changes to your product by creating enhancements and keep track of them in the roadmap.

Launch your completed enhancements by updating the stage to Limited availability for beta release or General Availability.
Promote your enhancement to become a feature or capability or merge it into an existing part.

Create and save custom vistas to track issues that matter to you by applying filters. You can also share them with your team members.
Create and save a custom roadmap to track enhancements of your product by applying filters. Share custom roadmap with key stakeholders to drive alignment.

Trails: Set up a hierarchical structure of your products, capabilities, and features as perceived by your customers.
Sprint boards: You can create sprint boards in the following ways:
- Go to Build > Sprint Boards on the left nav to view and create the sprint boards by clicking + Sprint board.
- You can create a sprint board from any part. Select issues that you would like to assign to a sprint from Backlog.
- Click Product > Parts and select the part that you want to create a sprint for. Then, click Sprint Boards to create a new sprint. Sprint cycles are 2 weeks by default, but you can customize the duration.
Now, Next, Later: Now, Next, Later is a continuous planning approach that allows you to prioritize work in a more intuitive way.

When creating an issue, you can categorize it under the following buckets:
- Now: What is currently being executed.
- Next: Estimate of what will be worked on within a specific timeframe.
- Backlog/Later: Prioritised issues expected to be committed to in a later timeframe.
- Triage: Triage is a process to prioritize work items (issues or tickets) based on severity, risk, and frequency of occurrence. It's a collaborative effort between stakeholders like Customer Success, Support, PMs, and Engineering Leads.
You can view issues according to their stage in the DevRev app under Build > Now, Next, Later