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Build best practices

Configure the DevRev app

  • Install Linear and Jira import snap-ins to migrate and sync all your data to DevRev.
  • Integrate with GitHub to connect events to your issues, automatically track your work, import issues, and notify reviewers regarding stale PRs.
  • Onboard your team on DevRev by inviting users, adding them to groups, and providing users appropriate authorization to perform specific actions.
  • Update your customer details on DevRev for effective customer management.
  • Customize PLuG to reflect your brand identity.
  • Install Slash commands to access specific actions quickly and use DevRev's Turing AI to perform the functions.
  • Install Converge support and build snap-in to ensure that customer conversations, support tickets, product enhancements, and development issues are always in sync.

Manage development work

Create releases

  • Launch your completed enhancements by updating the stage to Limited availability for beta release or General Availability.
  • Promote your enhancement to become a feature or capability or merge it into an existing part.

Setup vistas

  • Create and save custom vistas to track issues that matter to you by applying filters. You can also share them with your team members.
  • Create and save a custom roadmap to track enhancements of your product by applying filters. Share custom roadmap with key stakeholders to drive alignment.

Plan your work

  • Trails: Set up a hierarchical structure of your products, capabilities, and features as perceived by your customers.

  • Sprint boards: You can create sprint boards in the following ways:

    • Go to Build > Sprint Boards on the left nav to view and create the sprint boards by clicking + Sprint board.
    • You can create a sprint board from any part. Select issues that you would like to assign to a sprint from Backlog.
    • Click Product > Parts and select the part that you want to create a sprint for. Then, click Sprint Boards to create a new sprint. Sprint cycles are 2 weeks by default, but you can customize the duration.
  • Now, Next, Later: Now, Next, Later is a continuous planning approach that allows you to prioritize work in a more intuitive way.

    When creating an issue, you can categorize it under the following buckets:

    • Now: What is currently being executed.

    • Next: Estimate of what will be worked on within a specific timeframe.

    • Backlog/Later: Prioritised issues expected to be committed to in a later timeframe.

    • Triage: Triage is a process to prioritize work items (issues or tickets) based on severity, risk, and frequency of occurrence. It's a collaborative effort between stakeholders like Customer Success, Support, PMs, and Engineering Leads.

    You can view issues according to their stage in the DevRev app under Build > Now, Next, Later