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Smart import KBs

The Smart import KBs snap-in creates articles for your knowledge base automatically using the URLs you provide.

Installing the Smart import KBs

  1. Install the Smart import KBs snap-in from the DevRev marketplace.

  2. Select the dev org to install the snap-in, confirm installation and click Deploy snap-in.

  3. Go to the Discussions tab and enter /sync <URL>.

Replace the <URL> with the URL of your article or page.

smart kb

  1. Click Yes when the bot prompts the question and wait till the bot sends the message "Articles created!".